Archive

CCR&R Training

Committing to Diversity: A How-To Workshop for Local CCR&R Leadership Teams

This workshop will help CCR&R leadership renew their commitment to promoting diversity, identify common challenges associated with diversity, understand the role leadership plays in creating inclusive organizations and identify strategies to create inclusive organizations. Stacey York of Pacific Oaks College developed this training specifically for CCR&R's as part of NACCRRA's Diversity Initiative. (1993)
(Member: $10.00, Non-Member: $20.00)

Make Every Moment Count: State of the Art Parent Counseling A Workshop for CCR&R Parent Counselors

Developed and conducted at Spring 1994 NACCRRA Regional Conferences, "Make Every Moment Count" recognizes the life transitions families face and how parent counselors need to respond to the feelings and situations of these families in transition. We are learning to look beyond the child and consider the family as the ultimate customer. Co-developed with Work/Family Directions, this is a "must have" for all CCR&R parent counselor staff and trainers. January 1995 Trainers Guide & Handout
(Member: $15.00, Non-Member: $30.00)

Supporting Diverse Parents in their Child Care Search: A Trainer's Guide for a CCR&R Counselor Workshop

CCR&R parent counselors and consultants are challenged each day in serving diverse families. This workshop module is designed to promote cross-cultural understanding and respectful relations between CCR&R staff and the changing populations in our communities; to enhance appreciation of the richness and value of cultural, ethnic, religious and lifestyle diversity; and to confront the impact that prejudice and discrimination have on our community. CCR&R parent consultants, child care provider specialists and early childhood experts developed this workshop as a part of NACCRRA's commitment to promote respect and value an increased representation of all people. (1993)
(Member: $15.00, Non-Member: $30.00)

Child Care System

A Hitchhiker's Guide to the Child Care Universe

For newcomers to the child care world, this publication's initial simplicity gives way to a confusing and complex panorama of different vistas from different perspectives. Written by Gwen Morgan, this paper gives first-timers and seasoned professionals the opportunity to better understand the "child care universe". (Revised 1998)
(Member: $15.00, Non-Member: $25.00)

Building a Better Child Care System: The Role of CCR&R

What is child care resource and referral? How do you describe it to policy makers, funders and the general community? Written to help communicate the purpose and service provided by CCR&Rs. (1993)
(Member: $3.00, Non-Member: $6.00)

More Alike than Different: Including Children with Special Needs in School-Age Child Care Settings (A Staff Training Manual)

Trainers and provider specialists will not want to miss this training manual! Designed to help bring more understanding and resources to the challenge of including children with special needs into school-age care, it contains 11 complete workshop modules including a trainers' guide, a workshop outline, exercises and handouts. This outstanding training series was prepared by Dale Borman Fink for the New Jersey Department of Human Services and is being distributed by NACCRRA with their permission. (1990)
(Member: $12.00, Non-Member: $24.00)

General CCR&R Topics

BLUEPRINT: Planning for the Future

Your tool to charting your agency's future as the social and economic climate changes. Designed to engage the reader in an ongoing dialogue, Blueprint taps into the best thinking in the field and raises the most critical issues challenging CCR&R's. Included are:

New visions & directions for growth
Practical administrative support
Strategic planning

(Member: $15.00, Non-Member: $25.00)

Bibliography of Selected Resources for CCR&R Staff

Developed as part of Blueprint for CCR&R Success, this user-friendly bibliography offers CCR&R staff a wide range of reading materials to enhance their knowledge and skills as they work with parents, providers, the community, employers and government. Readers are encouraged to offer their additions to this ongoing compendium of resources.
(Member: $5.00, Non-Member: $10.00)

Speaking Out for Child Care: A Legal Guide to Advocacy for Child Care Resource & Referral Agencies

Speaking Out for Child Care provides valuable information about common advocacy activities of CCR&Rs, IRS restrictions on lobbying, the 501(h) expenditure test election, IRS political campaign limitations, political limitations on federal grantees and contractors, lobbying implications of private funding sources, advocacy by governmental agencies and employees, state resources, 10 positive rules of thumb for 501(c)(3) agencies, and much, much, more! Developed by NACCRRA in partnership with the Child Care Law Center. (1995)
(Member: $20.00, Non-Member: $35.00)

Supporting Families in Changing Times: Child Care Resource & Referral Looks to the Future

NACCRRA, with the support of the A.L. Mailman Family Foundation, has developed this paper to help leaders of CCR&R agencies meet the challenges of changing family needs and preferences in our communities, through specific strategies and resources to promote family-supportive practices in CCR&R and in community partnerships. (1996)
(Member: $12.00, Non-Member: $20.00)

All in the Family: Supporting Families Who Use Child Care by Relatives, Technical Assistance for CCR&R Professionals

This paper summarizes the issues raised in the CCR&R field about relative care and presents strategies and materials CCR&R agencies can use in their work to better understand and improve the quality of child care provided by relatives, and to support both parents who use care by relatives and the family members who provide care. This publication was made possible through the generous support of the A.L. Mailman Family Foundation. (1998)
(Member: $15.00, Non-Member: $20.00)

NACCRRA CCR&R Voices

A collection of NACCRRA's expertise-builders in the area of public education and awareness, called CCR&R Voices, addresses a variety of critical research reports, public health issues and policy areas.
(Member: $5.00, Non-Member: $10.00)

Developing a Statewide CCR&R System

This manual will assist those in the process of developing a plan for a statewide system of CCR&R services, including CCR&R agencies, state policy makers, public agencies, advocates and others. Its goal is to provide a "how-to" guide for putting together such a plan, including key decision points related to scope and cost of services. (1991)
(Member: $10.00, Non-Member: $20.00)

Understanding Resource & Referral Costs: A Functional Cost Analysis Handbook

This paper identifies a system for functional analysis of costs of each program component in a CCR&R agency. It can be used for internal management, policy and advocacy, and determining pricing structure for contracting. (1990)
(Member: $10.00, Non-Member: $20.00)

Standards for Resource and Referral Agencies: The Role of the National Association of Child Care Resource and Referral Agencies

What standards should local CCR&R agencies follow? A result of a thorough review of existing CCR&R standards, focus groups and interviews with NACCRRA members, and knowledge gained from the "NACCRRA Counts" census of CCR&R, this publication presents the background on standards in general, and then describes various types of CCR&R standard that exist or might exist. The final recommendations for NACCRRA are intended to evoke discussion. (Revised March 1997)
(Member: $10.00, Non-member: $15.00)

Research

Making Child Care Work: A Study of Child Care Resource and Referral in the United States - Major Findings

This informative report is based on information collected from the "NACCRRA COUNTS" surveys. Included are major findings and comprehensive analysis about CCR&R programs, services, roles and activities including information on CCR&R daily activities with families and providers. (1996)
(Members: $8.00, Non-Members: $15.00)

Making Child Care Work: A Study of Child Care Resource and Referral in the United States - Expanded Reports and Commentary
This report presents additional data and commentary from the NACCRRA Counts surveys including 49 maps, tables and graphs. It is available only as a package with Major Findings. (1996)
(Members:$20.00, Non-members: $30.00)

Infrastructure in Place: Child Care Resource & Referral Agencies as Sources of Child Care Data

Presented at the National Association of Welfare Research & Statistics Annual Workshop on self-sufficiency, this compendium of presentations outlines the role of CCR&R in data collection and dissemination in communities. One section clearly identifies how CCR&R's in four states (AZ, CA, IL, & MD) gather data and how state administrators and policy makers use this information. (1993)
(Member: $10.00, Non-Member: $20.00)

Technical Assistance Papers (TAP)

TAP #1 - Designing an Effective Complaint Policy for CCR&R Services

Addresses the need for CCR&R agencies to develop clear and equitable complaint policies. Areas covered include definitions of the categories of complaints commonly seen, the complaint procedure, forms and record keeping, response and follow-up and appeals and reviews. (1990)
(Member: $3.00, Non-Member: $6.00)

TAP #2 - The Art of Developing Effective CCR&R Counselors

Developing effective counselors requires thoughtful efforts in hiring, supervising, evaluating, supporting and rewarding. This paper spurs some useful thinking in these areas. (1991)
(Member: $3.00, Non-Member: $6.00)

TAP #3 - Limited Options: Low-Income Families as Child Care Consumers

Discussions of child care choices made by low-income families; sharing what they value and noting the ways in which the child care resource and referral agency should serve low-income families as child care consumers. (1991)
(Member: $3.00, Non-Member: $6.00)

TAP #4 - Worthy Wages: The CCR&R Role

A well-qualified and adequately compensated child care work force requires a greater expenditure of limited resources on staffing. Which in turn affects both the affordability and the availability of services. This paper discusses the issues and roles of resource and referral in the movement for better compensation for, the child care work force. (1992)
(Member: $3.00, Non-Member: $6.00)

TAP #5 - Parent Complaints & ADA

With the advent of the Americans with Disabilities Act (ADA), CCR&R's have received many complaint calls from parents regarding the accessibility of child care services. This TAP outlines what CCR&R's need to do in updating their complaint policies and offers a sample letter to a child care program after a complaint about ADA non-compliance is made by a parent. (1994)
(Member: $3.00, Non-Member: $6.00)

TAP #6 - Coming Together: Community Collaboration between Head Start & Child Care

With limited resources and Head Start's increased involvement with communities, all forms of child care need to collaborate. This paper discusses how CCR&R's can play specific roles in creating collaborative efforts. (1994)
(Member: $3.00, Non-Member: $6.00)

TAP # 7 - Parents’ Experiences As Child Care Consumers: Lessons for R&Rs

This paper highlights findings of special interest to R&Rs from a study of 23 focus groups of parents, from 9 cities across the country speaking about their experiences with child care. (1997)
(Member: $2.00, Non-Member: $4.00)

TAP # 8 - Papers Prepared for Child Care Aware: "A New Approach to Advance Training for Family Child Care Providers" and "From New Provider to Advanced Trainer"

The first paper discusses how Child Care Resources in Seattle, Washington, developed a successful advanced training curriculum for family child care providers who were looking for the "next step" after completing beginning and intermediate training courses. The second paper details one provider’s experience with the training and how it served as a catalyst for her professional growth. (1997)
(Member: $2.00, Non-Member: $4.00)